Common Questions Answered
In this section we've compiled some of the most common questions we get about Whereby, and answers with more information, or instructions that you can follow! For many users the guides below get things working in no time, but if these don't work feel free to reach out to our support team for more help!
- Why is my video feed reversed?
- Change a Room Name
- How do I switch between Whereby accounts?
- Upgrade to a Paid Plan
- Can I use a Firewall, VPN, or Proxy Server with Whereby?
- What is Whereby Embedded?
- Is Whereby compatible with Polycom? Does it have a dial-in solution?
- Use of Whereby in Education or with children under 16 years
- Getting Support At Whereby
- Data processing agreement update - Spring 2021
- Does Whereby have closed captioning?
- How can I embed my Whereby room on my website?
- Support changes for Free customers