Cam and Mic Settings
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Because Whereby is browser based, it can use any camera that can be accessed as a "device' on your computer. This usually means a device that's either built-in to your computer, or one that can be plugged directly into it. We support both 4:3 and widescreen cameras, and the Pro plan can support up to 720p video if your camera has support for it. If you have questions about support for a specific camera, feel free to reach out to us at email@example.com.
The camera and microphone are essential parts of using Whereby to the fullest, so it's important to understand the controls that are available to you as a user, as well as how to set them up on your device. Below are details on what settings you can change in the Whereby room. Also included are other steps that show you how to adjust camera settings on a browser and OS level, as settings here can sometimes counteract the settings at the application level. This is inherently due to the browser-based nature of Whereby.
At the application level, you're able to set a default cam and mic, change where you want your audio to come out, and switch the video quality in the room if you're experiencing network issues. You can access this area by entering any Whereby room, and then clicking on the Cam/Mic button in the top bar. From there, you can use the dropdown menus to assign the relevant device, and Save the settings.
However if you don't see the device you want to use listed in the dropdown menus, it either means the device isn't supported, or it hasn't been set up in another level.
Devices can be assigned as default devices on a browser, level, so use the instructions below depending on what browser you prefer to use!
Mic and Cam defaults can be accessed in a number of ways in Chrome, but the easiest is to paste the following links into your URL bar:
From these areas, you can manage the default cam/mic for Chrome, and also whitelist or block websites from accessing your cam/mic! For the smoothest experience, you'll want to have Whereby listed under the Allow section.
In Firefox, you can also use a URL link to get to your privacy settings. Start by going to about:preferences#privacy, and then looking under the Permissions section. Here you can adjust which websites are allowed to use your camera, and you'll want to see Whereby listed as Allow.
To adjust which camera or microphone you're using in Firefox, you'll need to go into an Whereby room. From here, click on the icon that's just to the left of your URL bar, and you'll have a dropdown menu where you can select the camera you want to use.
In Opera you can get to settings by typing " settings" into your URL bar. From here, click on Websites in the left hand menu list. Then scroll down to the Microphone and Camera area, and use the dropdown menus to select the default devices. You can also adjust your permissions preferences and set up Exceptions as necessary.
Vivaldi only allows you to set permissions for your mic and cam, and doesn't allow you to pick a default in app. However Vivaldi uses Chrome as a base, so you could adjust the defaults in Chrome and these changes should reflect in Vivaldi. You can adjust the preferences by entering a Whereby room and clicking on the lock icon in the room. This opens the preferences pane for the site.
Operating System Level Settings
If you use MacOS, there are not system level controls for your camera, and instead MacOS will default to the settings on the application level. However if your mic selection isn't sticking, there is a system level control of your mic. You can access this by clicking on the Apple in the top left corner of the screen and selecting System Preferences. From here, click on Sound and then select the Input tab. This area will list all input devices that are available, and you can set the default as necessary.
In Windows 10, you're able to set a default Mic, but there are also system-level Camera permissions on what applications can access your camera. For either of these settings, the first thing to do is open up your system settings by clicking on the Start menu and selecting the Settings gear.
You can adjust the mic settings by typing "Mic" into the search bar and going to the Sound settings. Scroll down to Input and use the dropdown to select the proper input device
Camera permissions can be accessed by typing "Cam" into the search bar. These settings are under your general Privacy settings, but search is the easiest way to access them. From here, be sure that your browser has permission to access your camera.