How to Upgrade to Business

On-boarding your team to a new product is always a daunting task, so we created this guide to walk you through all the items you need to accomplish to ensure a smooth transition to using Whereby Business! See below for full instructions with pictures to guide you through.


To create a Business account for your team, go to and enter your business details. When everything is set, click Get started to choose your Business plan.


On this screen, select the plan that suits your business needs. We now offer a tiered flexible plan of Business plans along with a custom tier, depending on the number of rooms that you'll need for your team. This will allow you to purchase rooms in blocks of 10 units rather than by users and team rooms. All of these plans can be billed either on a monthly basis or an annual basis.


After selecting your plan, enter in the Billing Contact information. This is the information that will appear on your invoice, and also the email address where we'll send your invoices.


After you click Continue, you'll be taken to the screen where you can enter your Payment method. For all plans besides Enterprise, we can only accept payment by Credit or Debit Card. We use Stripe as our payment processor, so your card needs to be accepted by Stripe to work. After entering your card, review the information on the right and the proceed to click Pay.


The last step after completing your order is to set up your own Personal room. This will be your own private room separate from your Team rooms. Type in the name you want and click Create My Room.

After Creating your room you'll be taken to your Business Dashboard. From here you can add additional users, and set up Team rooms for more information click here!

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