Add or Remove Add-ons
Who can use this guide?
- Account Owners
- All Plans
Add-ons bring extra functionality to your plan so you can have the features you need! Right now Recording is the only Add-on available, but we plan to create more as times goes on. If you have a suggestion for an Add-on, let us know at support@whereby.com!
Add an Add-on to your Plan
Add During Registration
- 1
- Start by signing up for an account if you don't have one here, https://whereby.com/user/signup
- 2
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Select the Pro option
- 3
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Select your billing frequency
- 4
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Click the Add button next to the Add-on you want
- 5
- Complete the rest of the billing procedure, and download the Recording Chrome Extension
Add When Upgrading from Free
- 1
- Start by logging in to your Free account here, https://whereby.com/user/login
- 2
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Click to the Subscription tab, and click the Upgrade option for Pro
- 3
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Confirm your billing frequency (note that if you're on an annual plan you won't be able to downgrade to monthly since the plan is pre-paid)
- 4
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Click the Add button next to the Add-on you want
- 5
- 5. Complete the rest of the billing procedure, and download the Recording Chrome Extension
Add to Existing Pro Account
- 1
- Start by logging in to your Pro account here, https://whereby.com/user/login
- 2
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Click to the Subscription tab and click Add for the Add-on you want
- 3
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After selecting your Add-on, you'll be directed through the billing process where you can confirm the new payment and your details.
- 4
- 4. Complete the rest of the billing procedure, and download the Recording Chrome Extension
Remove an Add-on from your Plan
- 1
- Log in to your account, and go to the Order Page
- 2
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Scroll to the Add-ons section, and click Remove next to the Add-on you'd like to remove
- 3
- Complete the order to finalize the change for your next billing period
