Add or Remove Add-ons

Who can use this guide?

  • Account Owners
  • All Plans

Add-ons bring extra functionality to your plan so you can have the features you need! Right now Recording is the only Add-on available, but we plan to create more as times goes on. If you have a suggestion for an Add-on, let us know at support@whereby.com!


Add an Add-on to your Plan

Add During Registration

1
Start by signing up for an account if you don't have one here, https://whereby.com/user/signup
2
Select the Pro option
3
Select your billing frequency
4
Click the Add button next to the Add-on you want
5
Complete the rest of the billing procedure, and download the Recording Chrome Extension

Add When Upgrading from Free

1
Start by logging in to your Free account here, https://whereby.com/user/login
2
Click to the Subscription tab, and click the Upgrade option for Pro
3
Confirm your billing frequency (note that if you're on an annual plan you won't be able to downgrade to monthly since the plan is pre-paid)
4
Click the Add button next to the Add-on you want
5
5. Complete the rest of the billing procedure, and download the Recording Chrome Extension

Add to Existing Pro Account

1
Start by logging in to your Pro account here, https://whereby.com/user/login
2
Click to the Subscription tab and click Add for the Add-on you want
3
After selecting your Add-on, you'll be directed through the billing process where you can confirm the new payment and your details.
4
4. Complete the rest of the billing procedure, and download the Recording Chrome Extension

Remove an Add-on from your Plan

1
Log in to your account, and go to the Order Page
2

Scroll to the Add-ons section, and click Remove next to the Add-on you'd like to remove

3
Complete the order to finalize the change for your next billing period
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