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Who can use this feature?

New Users and Already Existing Users

Free and Pro

Introduction

Whether you're a new user looking to get set up with an account, or a long-time user of Whereby, you can Sign up or Log in to your account from our homepage at https://whereby.com.

From there, click on either the Log in or Get Started link, depending on what you need to do. Currently we offer two methods for logging in, and you can find details for your device type by using the tabs below.


One-Time Code

Instead of offering a traditional username + password login, we use a secure, one-time login code when you need to get access to your account. This is more secure because it means that to access your Whereby account, you also have to have access to your email. It also means one less username and password to remember!

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All users are able to use this option as long as they have a valid email address. Simply go to https://whereby.com, and select the Login or Get Started options in the upper-right corner.
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From there, enter your email address, and click the Log in/Sign Up button

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After you do this, we'll send a login code to the email address you entered, which you can enter back at the Login/Sign Up page! Note that the code is only valid for 15 minutes from the time you requested it, so it should be used as soon as you get it.

Sign up/Log in with other services

We've also added the option to sign in to Whereby with other services you may use such as Google or Apple. This allows users to bypass the login code, while still retaining the security benefits of not having passwords tied to your Whereby account. To use this, simply tap or click on the option you'd like to use, and log in with those credentials when prompted! If there's a service you'd like to see supported in the future, tell us at support@whereby.com!

One-Time Code

Instead of offering a traditional username + password login, we use a secure, one-time login code when you need to get access to your account. This is more secure because it means that to access your Whereby account, you also have to have access to your email. It also means one less username and password to remember!

1
Open up the app and tap on either the Log in or Sign up options at the bottom of the screen
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Enter the relevant details depending on if you're logging in or signing up, and then tap Set name or Get login code

Sign up/Log in with other services

We've also added the option to sign in to Whereby with other services you may use such as Google or Apple. This allows users to bypass the login code, while still retaining the security benefits of not having passwords tied to your Whereby account. To use this, simply tap or click on the option you'd like to use, and log in with those credentials when prompted! If there's a service you'd like to see supported in the future, tell us at support@whereby.com!

One-Time Code

Instead of offering a traditional username + password login, we use a secure, one-time login code when you need to get access to your account. This is more secure because it means that to access your Whereby account, you also have to have access to your email. It also means one less username and password to remember!

1
Start by opening Chrome on your phone, and going to https://whereby.com, tap on the three lines in the top right corner, and select Log in or Get started
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From there enter your email address, and click the Sign up or Log in button

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After you do this, we'll send a login code to the email address you provided, which you can enter back at the Login/Sign Up page! Note that the code is only valid for 15 minutes from the time you requested it, so it should be used as soon as you get it.

Sign up/Log in with other services

We've also added the option to sign in to Whereby with other services you may use such as Google or Apple. This allows users to bypass the login code, while still retaining the security benefits of not having passwords tied to your Whereby account. To use this, simply tap or click on the option you'd like to use, and log in with those credentials when prompted! If there's a service you'd like to see supported in the future, tell us at support@whereby.com!

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