Notifications

Notifications will let you know when someone enters or wants to enter your room, and can be set up on your browser or iOS device. Our notifications use the built in systems in Chrome and Firefox, so no need for another extension cluttering up your browser.

Enable Notifications 

The first time you enter a Whereby room you've Created, you'll have to go into room settings to enable notifications. Below is a GIF along with instructions demonstrating on how to turn them on. 

  1. Go to your room 
  2. Click on the Settings icon in the upper-right corner of the room 
  3. Select Device and scroll down to click on Advance device settings 
  4. Toggle the Notification switch to be on 
  5. Click Allow in the Chrome pop up to enable Notifications 

Once you allow notifications you will be notified whenever a user knocks or enters your room. You will need to have your browser open to receive the notifications but do not need to be in your room or on the Whereby website. 

Note

We do not send notifications if you have your Whereby room on an active browser tab. We do this because we don't want to interrupt a meeting in progress, so we assume the room is in use if the tab is active

Confirm Notification Settings

If you do not receive a prompt to allow notifications when you enter a room that you own. It may be that you have already dismissed or blocked notifications on your browser. To check this, follow the steps below:

Chrome

  1. Navigate to your browser's settings page (you can type in chrome://settings/ in your URL bar)
  2. Choose Advanced settings
  3. Under Privacy and Security click Site Settings
  4. Choose Notifications
  5. If Whereby is under the Block section switch it to Allow

Firefox

  1. Click the hamburger menu button 
  2. Choose Preferences
  3. Select Privacy & Security and go down to the Permissions section
  4. Click the Settings button next to Notifications
  5. If Whereby is under the Block section switch it to Allow
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